Privacy Policy

Last Updated: January 16, 2024

Team Landi ("we," "us," or "our") respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy outlines how we collect, use, and protect data when you visit TeamLandi.com or communicate with us in a B2B (business-to-business) context.

1. Scope and Applicability

1.1 Business Context

We primarily collect information from business representatives interested in our AI consulting services. This Policy applies to data collected via our website, email, and contact forms.

1.2 Exclusions

This Policy does not govern data you process in your own environment—e.g., if you use our professional services, separate contractual terms or Data Processing Agreements (DPAs) may apply.

2. Data We Collect

2.1 Information You Provide

When you fill out the contact form or email us, you may provide:

  • First and last name
  • Company name
  • Corporate email address
  • Country
  • Message content (project details, inquiries)

2.2 Automatically Collected Data

  • Technical Data: IP address, browser type, operating system, referring URLs.
  • Usage Data: Pages visited, time spent on our Site, clickstream analytics.
  • Cookies: We use cookies or similar technologies to enhance Site performance and user experience. (See Cookie section below.)

2.3 Optional Communications

If you subscribe to newsletters or marketing updates, we collect your preferred email address for sending relevant communications.

3. How We Use Your Data

3.1 Business Inquiries

We use your submitted information to:

  • Respond to your inquiry.
  • Provide proposals or quotes for consulting services.
  • Schedule meetings or demos.

3.2 Service Provision

If you become a client, we may store your information to:

  • Fulfill contractual obligations.
  • Provide customer support.
  • Manage billing and administration.

3.3 Improving Our Website

We analyze usage data to optimize the user experience, diagnose performance issues, and enhance Site navigation.

3.4 Marketing

With your consent (where required), we may send you marketing messages about AI consulting services, industry trends, or upcoming events. You can opt out at any time.

4. Legal Bases (GDPR/EU)

Where GDPR or similar data protection laws apply, our primary legal bases for processing personal data are:

  • Legitimate Interests: Responding to business inquiries, improving our services.
  • Consent: For optional marketing communications.
  • Contract: Fulfilling obligations if we enter a services agreement with you.
  • Legal Obligations: Compliance with laws or governmental requests (e.g., tax regulations).

5. Data Sharing and International Transfers

5.1 Service Providers

We may share your information with trusted third parties (e.g., Zoho for contact forms, email hosting providers, analytics platforms) who assist us in operating our Site or providing services. These providers must comply with strict confidentiality obligations.

5.2 International Transfers

Since we serve clients globally, your data may be transferred to, and processed in, countries outside your own. Where required, we implement Standard Contractual Clauses (SCCs) or equivalent safeguards for data transfers, particularly if servers or providers are located in the U.S. or other non-EEA jurisdictions.

5.3 Legal Disclosures

We may disclose data if required by law, court order, or to protect our rights, property, or safety. We also reserve the right to disclose data in connection with a merger, acquisition, or sale of assets, subject to appropriate data protection measures.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. For example, we may keep inquiry logs for a certain period to track sales leads, and we may store contract-related data for the duration of the engagement plus any statutory retention period.

7. Cookies and Tracking

7.1 Types of Cookies

  • Essential Cookies: Needed for core functionality (e.g., form submissions).
  • Analytics Cookies: Track user activity to improve performance.
  • Marketing Cookies (if any): Provide targeted information.

7.2 Cookie Choices

You can manage cookie preferences through your browser settings or use our cookie banner if available. Disabling certain cookies may affect your Site experience.

8. Your Rights

8.1 Access, Correction, Deletion

Depending on your jurisdiction (e.g., EU/EEA under GDPR), you may have the right to request access, rectification, or erasure of your personal data, as well as to object to certain processing.

8.2 Withdrawal of Consent

If our processing relies on consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

8.3 How to Exercise Rights

To exercise any data rights, please email us at privacy@teamlandi.com. We will respond in accordance with applicable laws and may require verification of your identity.

9. Security Measures

We maintain reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based transmission or storage solution is 100% secure.

10. Children's Privacy

Our Site and services are intended for business audiences and not directed to children. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data, contact us to have it removed.

11. Updates to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates the most recent changes. Material updates will be noted via prominent notice on our Site or email notification, where feasible.

12. Contact Information

For privacy-related questions or concerns:

Email: privacy@teamlandi.com

Address: Garitage Park Sofia, Building 9, Bulgaria

If you have unresolved concerns and are in the EU/EEA, you have the right to lodge a complaint with your local data protection authority or the Bulgarian Commission for Personal Data Protection.

13. Language and Precedence

This Privacy Policy is provided in English (and may be translated into other languages). In case of any discrepancy, the English version prevails.

Thank you for reviewing our Terms of Service and Privacy Policy. We appreciate your interest in Team Landi's AI consulting services! If you have any questions or require additional information, please reach out to us at hello@teamlandi.com.